NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  Intercept Group Inc

Intercept Group Inc

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
95%
Retention
22 Mar 2002
5%
Churn
22 Mar 2002

In their words

“Ninety-five percent plus customer retention”
— Intercept Group Inc · SEC 8-K filing · filed 22 Mar 2002 · NI-41F2FFA
“Churn rate is extremely low. We talked about less than five percent churn”
— Intercept Group Inc · SEC 8-K filing · filed 22 Mar 2002 · NI-E38C75B

NPS disclosures (0)

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Retention disclosures (2)

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22 Mar 2002
Retention95%

Retention rate: 95% — “ninety-five percent plus customer retention”

— Intercept Group Inc · SEC 8-K filing · filed 22 Mar 2002 · NI-41F2FFA
SEC 8-K filing ↗
22 Mar 2002
Churn5%

Churn: 5% — “churn rate is extremely low. We talked about less than five percent churn”

— Intercept Group Inc · SEC 8-K filing · filed 22 Mar 2002 · NI-E38C75B
SEC 8-K filing ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.