Inter & Co, Inc.
interco.com.br ↗In their words
“Our ability to deliver a consistent and superior client experience is also reflected in our industry-leading Net Promoter Score (NPS) of 88, which highlights both the satisfaction and loyalty of our client base.”
“Our ability to deliver a consistent and superior client experience is also showcased by our industry-leading Net Promoter Score (NPS) of 85, which reflects both the satisfaction and loyalty of our client base.”
“Using the Net Promoter Score (NPS) methodology, which evaluates the level of customer satisfaction with the company, Inter ended the year with 85 points, which gives the digital services a position in the so-called zone of excellence.”
Disclosed NPS over time
Every Net Promoter Score Inter & Co, Inc. has published, by date.
NPS disclosures (20)
Our ability to deliver a consistent and superior client experience is also reflected in our industry-leading Net Promoter Score (NPS) of 88, which highlights both the satisfaction and loyalty of our client base.
Our ability to deliver a consistent and superior client experience is also showcased by our industry-leading Net Promoter Score (NPS) of 85, which reflects both the satisfaction and loyalty of our client base.
25mm in December/24 85 NPS 1 24% growth YoY 28% growth YoY Earnings Presentation | 4Q25 12 0.9 1.0 1.0 1.1 1.0 1.0 1.1 1.2 1.1 0 0.5 1 1.5 Δ A ct iv e cl ie nt s Total Number of Clients In millions Note: Definitions are in the Glossary section…
Inter & Co reports record growth with a robust client base and high Net Promoter Score positioning the company to enhance client value.
22mm in September/24 85 NPS 1 14.1% 13.5% 10.1% 9.0% 8.5% 3.9% 3.6% 3.4% 3.2% 2.8% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0% Inter Player 2 Player 3 Player 4 Player 5 Player 6 Player 7 Player 8 Player 9 Player 1 0 43% growth YoY 27% growth YoY…
…brand power 40mm total clients in August 7th most powerful brand in Brazil1 1st bank brand among GenZ2 10 Earnings Presentation | 2Q25 1 Business Update Alexandre Riccio | Brazil CEO 11 Earnings Presentation | 2Q25 85 NPS 1 18.6mm logins per day2 vs.
Using the Net Promoter Score (NPS) methodology, which evaluates the level of customer satisfaction with the company, Inter ended the year with 85 points, which gives the digital services a position in the so-called zone of excellence.
…We believe that our digital native and customer-centric culture has enabled us to deliver a highly differentiated user experience, as evidenced by our Net Promoter Score (NPS) of 85 points and over 12 million active customers as of December 31, 2022.
Our NPS reached 84 points, reaching the excellence zone, and we recorded over 1 billion logins to our app. Loan Portfolio The balance of loan operations reached R$23.8 billion, representing a positive variation of 4.8% compared to December 31, 2022.
…active client 46 Table of Contents We believe that our digital native, client-centric culture allowed us to deliver a highly differentiated user experience, as evidenced by our NPS of 85 points and over 12 million active clients in December 31, 2022.
…NPS of 85 points, + 1 points improvement in December/ 22 Unit Economics Note 1: Considers PIX, credit card and debit card transacted volume per client cohort .
InvestNowPayLater Enabling Customers to Invest More Easily Better Ways to Invest More Functionality Global Access 62 2022 Operating Achievements 84 Net Promoter Score 3Q22 Achieved Highest NPS Ever Enhanced Technology Platform Launched U.S.
Our NPS reached 84 points, reaching the excellence zone, and we recorded over 1 billion logins to our app during the nine months ending September 30, 2022.
Our NPS reached 80 points, reaching the excellence zone and over 1 billion logins to our app were made during the first half of 2022. Loan Portfolio The balance of loan operations reached R$ 19.5 billion, accounting for a positive change of 13.4% over…
…clients % number of clients Number of clients In Million 2Q22 19.4 20.7 2Q21 11.1 12.0 1.3 0.9 +73% Individuals SMEs NPS: 81 points 18.6 10.2 42% 45% 52% 3Q21 49% 48% 16.3 2Q22 55% 2Q21 20.7 1Q21 49% 12.0 51% 51% 13.9 52% 48% 58% 1Q22 4Q21 % of the…
Our NPS reached 83 points, reaching the excellence zone and over 1.5 billion logins to our app were made during the first quarter of 2022. Loan Portfolio The balance of loan operations reached R$18.3 billion, accounting for a positive change of 5.8%…
This growth was possible due to our serial launch of products, increasing customer engagement and high satisfaction rates evidenced by our high net promotor score, or NPS, of 83. ●
…presented is preliminary, unaudited and subject to revision. § We reached 18.6 million customers, +82% YoY § NPS reached 83 points by the end of the quarter § With the closing of USEND acquisition, we launched our sixth growth avenue: Cross…
In December, our NPS reached 83 points (zone of excellence) and more than 1.5 billion login sessions in our app during the year of 2021. Credit Portfolio The balance of credit operations reached R$17.3 billion, a positive change of 96.6% compared to…
…4Q20 94% Debit and credit card TPV In R$ billion Debit Credit § We added 2.5 million clients in 4Q21, 89% YoY growth, and more than 8 million new clients in one year (82% YoY growth); § We ended december with a NPS of 83 points, in the excellence zone.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.