NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Intellicheck

Intellicheck

TechnologyCybersecurityIdentity VerificationIDN
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
0%
Churn
21 Mar 2023
2020–23
Years covered
2 entries in all

In their words

“Our SaaS logo and revenue churn metrics are phenomenal, except for those two clients in the 2018 cohort...we've not lost a single financial services or AML KYC client”
— Bryan Lewis, CEO, Intellicheck · Earnings call, Q4 2022 · 21 Mar 2023 · NI-FF6D7CE
“Intellicheck reports near 100% customer retention alongside 100%+ growth rate and minimal competition.”
— reported by seekingalpha.com · 5 Sep 2020 · NI-2D8FDAB

NPS disclosures (0)

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Retention disclosures (2)

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21 Mar 2023
Churn0%

Churn (financial services and AML KYC clients): 0% (since 2018) — “our SaaS logo and revenue churn metrics are phenomenal, except for those two clients in the 2018 cohort...we've not lost a single financial services or AML KYC client”

— Bryan Lewis, CEO, Intellicheck · Earnings call, Q4 2022 · 21 Mar 2023 · NI-FF6D7CE
Earnings call, Q4 2022 ↗
5 Sep 2020
Retention100%

Intellicheck reports near 100% customer retention alongside 100%+ growth rate and minimal competition.

— reported by seekingalpha.com · 5 Sep 2020 · NI-2D8FDAB
seekingalpha.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.