Integral Ad Science Holding Corp.
integralads.com ↗In their words
“Our renewals in Q1, we saw 100% renewal rate with all of the renewals we were able to close in Q1”
“We had zero churn in our top 100 customers in the quarter”
“Net revenue retention of advertising customers increased to 111% for the trailing-twelve-month period ended September 30, 2025 from 108%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (22)
Net revenue retention (advertising customers): 111% (TTM ended September 30, 2025) — “Net revenue retention of advertising customers increased to 111% for the trailing-twelve-month period ended September 30, 2025 from 108%”
Net revenue retention (advertising customers): 110% (TTM ended June 30, 2025) — “Net revenue retention of advertising customers decreased to 110% for the trailing-twelve-month period ended June 30, 2025 from 112%”
Net revenue retention (advertising customers): 109% (trailing twelve months ended March 31, 2025) — “Net revenue retention of advertising customers decreased to 109% for the trailing twelve-month period ended March 31, 2025 from 113% for the trailing twelve-month period ended March 31, 2024”
Net revenue retention (advertising customers): 107% (FY2024 (Dec 31, 2024)) — “net revenue retention rates of advertising customers were 107%, 116% and 118% for the years ended December … and 2022, respectively”
Net revenue retention (advertising customers): 108% (Q3 2024) — “Net revenue retention of advertising customers decreased from 116% as of September 30, 2023 to 108% as of September 30, 2024”
Net revenue retention (advertising customers): 112% (Q2 2024) — “Net revenue retention of advertising customers (%) (as of the end of the period) 112 % compared to 115 % in 2023”
Net revenue retention (advertising customers): 113% (Q1 2024) — “Net revenue retention of advertising customers (%) (as of the end of the period) 113 % 118 % for March 31, 2024 and 2023”
Retention rate: 100% (Q1 2024) — “our renewals in Q1, we saw 100% renewal rate with all of the renewals we were able to close in Q1”
Net revenue retention (advertising customers): 116% (FY2023) — “Our net revenue retention rates of advertising customers were 116%, 118% and 128% for the years ended December … and 2021”
Net revenue retention (advertising customers): 116% (Q3 2023 (September 30, 2023)) — “Net revenue retention of advertising customers decreased from 120% as of September 30, 2022 to 116% as of September 30, 2023”
Net revenue retention (advertising customers): 115% (Q2 FY2023 (as of June 30, 2023)) — “Our net revenue retention of advertising customers decreased from 121% as of June 30, 2022 to 115% as of June 30, 2023.”
Net revenue retention (advertising customers): 118% (FY2022) — “net revenue retention rates of advertising customers were 118%, 128% and 108% for the years ended December … and 2020, respectively”
Net revenue retention (advertising customers): 120% (September 30, 2022) — “Net revenue retention of advertising customers decreased from 129% as of September 30, 2021 to 120% as of September 30, 2022”
Net revenue retention (advertising customers): 121% (June 30, 2022) — “Net revenue retention of advertising customers decreased from 126% as of June 30, 2021 to 121% as of June 30, 2022”
Net revenue retention (advertising customers): 126% (Q1 2022) — “Net revenue retention of advertising customers (%) (as of the end of the period) 126 % 110 %”
Net revenue retention (Advertising customers): 128% (FY2021) — “Our net revenue retention rates of advertising customers were 128%, 108% and 112% for the years ended December … and 2019”
Churn (top 100 customers): 0% (Q4 2021) — “we had zero churn in our top 100 customers in the quarter”
Net revenue retention (advertising customers): 129% (Q3 2021 (as of September 30, 2021)) — “Net revenue retention of advertising customers increased from 107% as of September 30, 2020 to 129% as of September 30, 2021”
Net revenue retention (advertising customers): 126% (Q2 2021) — “As corrected, NRR as of each of those dates was as follows: June 30, 2021...Net revenue retention of advertising customers 126%”
Net revenue retention (advertising customers): 142% (Q2 2021 (as of June 30, 2021)) — “Net Revenue retention of advertising customers (%) (as of the end of the period) 142% as of June 30, 2021 compared to 123% as of June 30, 2020”
Net revenue retention (advertising customers): 110% (Q1 2021) — “132% and 110% for the three months ended March 31, 2020 and 2021, respectively”
Net revenue retention (advertising customers): 108% (FY2020) — “Net revenue retention rates of advertising customers were 112%, 108% for the years ended December 31, 2019 and December 31, 2020”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.