Intapp
intapp.com ↗In their words
“Our trailing 12-month net revenue retention rate was above our expected range of 108% to 112% for the third quarter in a row...we are raising the expected range of our net revenue retention rate to 110% to 114%”
“Our trailing 12 months net revenue retention rate was above our expected range of 108% to 112% for the second quarter in a row”
“We upsold our clients such that our trailing 12 months' net revenue retention rate was above our expected range of 108% to 112%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (32)
Intapp reported cloud net revenue retention of 123%.
Net revenue retention (Cloud): 123% (FY2026) — “We upsold and cross-sold our existing clients such that our trailing twelve months' cloud net revenue retention rate* as of June 30, 2026, was 123%.”
Intapp's cloud net revenue retention declined from approximately 124% to 123%, alongside SaaS revenue growth slowdown.
Intapp reports net revenue retention of 123% for fiscal 2026; total revenue $577.8M (+15% YoY), SaaS revenue $422.8M (+27% YoY).
Intapp demonstrates low churn risk and stable recurring revenues from large regulated financial and legal clients; maintains strong cloud net revenue retention.
Intapp's net revenue retention held at 123% in fiscal 2026, remaining above 120% for all four quarters.
Intapp reported cloud net revenue retention of 123% as of June 30, 2026.
Intapp's Cloud Net Revenue Retention (NRR) showed improvement, indicating existing customers are expanding their usage of its cloud services.
Intapp announced net revenue retention of 123% in Q3 FY2026, with strong expansion within its existing customer base and $250.1M stock repurchase.
Intapp reports net revenue retention metrics for its SaaS contracts in Q3 FY2026 results.
Net revenue retention (Cloud SaaS): 123% (TTM Q1 2026) — “Our trailing twelve months Cloud NRR as of March 31, 2026 and 2025 was 123% and 119%, respectively.”
Net revenue retention (Cloud SaaS): 124% (Q2 FY2026 (Dec 31, 2025)) — “Trailing twelve months' cloud net revenue retention rate as of December 31, 2025 was 124%”
Net revenue retention (Cloud): 121% (Q3 2025) — “Our trailing twelve months Cloud NRR as of September 30, 2025 and 2024 was 121% and 119%, respectively.”
Net revenue retention (Cloud): 120% (TTM as of Q4 FY2025 (June 30, 2025)) — “Trailing twelve months' cloud net revenue retention rate as of June 30, 2025 was 120%”
Net revenue retention (Cloud): 119% (FY2024) — “Our trailing twelve months' Cloud NRR as of December 31, 2024 was 119%.”
Net revenue retention: 113% (FY2024) — “Our trailing twelve months' NRR as of December 31, 2024 was 113%, which is within our expected range of 113% to 117%.”
Net revenue retention: 114% (TTM Q3 2024) — “Trailing twelve months' NRR as of September 30, 2024 was 114%”
Net revenue retention (Cloud): 119% (TTM as of September 30, 2024) — “trailing twelve months' cloud net revenue retention rate as of September 30, 2024 was 119%”
Net revenue retention (Cloud): 121% (trailing twelve months to June 30, 2024) — “Our trailing twelve months' Cloud NRR as of June 30, 2024 was 121%.”
Net revenue retention: 116% (FY2024) — “our trailing twelve months' net revenue retention rate as of June 30, 2024 was 116%, which is within our expected range of 113% to 117%.”
Net revenue retention (cloud): 121% (Q4 FY2024) — “Our cloud NRR in Q4 FY '24 was 121%.”
Net revenue retention (cloud): 120% (Q3 FY2024) — “Our cloud NRR in Q3 FY24 was 120%.”
Net revenue retention: 115% (FY2023) — “Our trailing twelve months' net revenue retention rate as of December 31, 2023 was 115%, which is within our expected range of 113% to 117%.”
Net revenue retention: 115% (Q3 FY2023 (nine months ended March 31, 2023)) — “our trailing twelve months' net revenue retention rate as of March 31, 2023 was within our recently increased range of 113% to 117%”
Net revenue retention: 113% (Q2 2023) — “trailing twelve months' net revenue retention rate as of December 31, 2022 was above our projected range of 110% to 114%...increased the range...now to 113% to 117%”
Net revenue retention: 114% (FY2022) — “We achieved an average net revenue retention rate of more than 114% in fiscal year 2022, up from an average of more than 110% in fiscal year 2021.”
Net revenue retention: 112% (Q3 2022) — “Our trailing twelve months' net revenue retention rate was above our expected range of 108% to 112% for the third quarter in a row. We are raising our guidance to an expected range of 110% to 114%.”
Net revenue retention: 110% (Q3 2022) — “our trailing 12-month net revenue retention rate was above our expected range of 108% to 112% for the third quarter in a row...we are raising the expected range of our net revenue retention rate to 110% to 114%”
Net revenue retention: 110% (Q4 2021) — “Our trailing twelve months' net revenue retention rate was above our expected range of 108% to 112% for the second quarter in a row.”
Net revenue retention: 108% (Q2 2022) — “our trailing 12 months net revenue retention rate was above our expected range of 108% to 112% for the second quarter in a row”
Net revenue retention: 108% (Q1 2022) — “we upsold our clients such that our trailing 12 months' net revenue retention rate was above our expected range of 108% to 112%”
Net revenue retention: 110% (FY2019-2020) — “We have averaged a net revenue retention rate of over 110% for fiscal years 2019 and 2020 due to a low level of client attrition”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.