Informa
In their words
“Informa's subscription-based products have high renewal rates, improving cash flow visibility and stability.”
“Informa reports that events meeting sustainability expectations attract increases in net promoter scores.”
NPS disclosures (1)
Informa reports that events meeting sustainability expectations attract increases in net promoter scores.
Retention disclosures (1)
Informa's subscription-based products have high renewal rates, improving cash flow visibility and stability.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.