Infiniti Research
In their words
“Infiniti Research announced completion of a customer retention optimization project achieving a 17% increase for a CPG company.”
“Infiniti Research announced a 27% enhancement in customer retention rate for a fashion retailer client.”
“Infiniti Research's intelligent pricing solutions helped a client enhance customer satisfaction and customer retention levels.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Infiniti Research announced completion of a customer retention optimization project achieving a 17% increase for a CPG company.
Infiniti Research announced a 27% enhancement in customer retention rate for a fashion retailer client.
Infiniti Research's intelligent pricing solutions helped a client enhance customer satisfaction and customer retention levels.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.