Independence Realty Trust, Inc.
In their words
“Resident retention, which was 58% in the quarter”
“Renewal rate growth of 3.2% and resident retention of 60.5% were also in line with our expectations”
“Resident retention increased another 100 basis points to 61.4%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (26)
Retention rate: 58% (Q2 2026) — “resident retention, which was 58% in the quarter”
Retention rate: 60.5% (Q1 2026) — “Renewal rate growth of 3.2% and resident retention of 60.5% were also in line with our expectations”
Retention rate: 61.4% (Q4 2025) — “resident retention increased another 100 basis points to 61.4%”
Retention rate: 60.4% (Q3 2025) — “retention at 60.4% in the third quarter”
Retention rate: 59.5% (Q1 2025) — “For Q1 2025, our resident retention rate was 59.5%”
Retention rate: 55% (FY2025 guidance) — “assumes a renewal growth of 3%, a 55% retention rate”
Retention rate: 3% (FY2025 guidance) — “blended lease rate growth of 1.6%...assumes a renewal growth of 3%, a 55% retention rate”
Retention rate: 62.7% (Q4 2024) — “solid resident renewal rate of 62.7%”
Retention rate: 57% (Q3 2024) — “resident retention rate was 57% in the quarter”
Retention rate: 66% (Q3 2024) — “resident renewal rate of 66%”
Retention rate: 55.8% (Q2 2024) — “resident retention rate of 55.8%, an increase of 160 basis points compared to last year”
Retention rate: 54.3% (Q1 2024) — “resident retention rate of 54.3%, which represented 610 basis point improvement versus a year ago”
Retention rate: 55% (FY2024 guidance) — “our guidance includes a 55% retention rate on average throughout the year”
Retention rate: 54.2% (Q2 2023) — “retention rate was 54.2% in Q2”
Retention rate: 56.7% (Q2 2023 to date) — “has increased in Q2 to date to 56.7%”
Retention rate: 48.2% (Q1 2023) — “retention rate in Q1 was 48.2%”
Retention rate: 57% (Q3 2022) — “Q3 average resident retention rate of 57%”
Retention rate: 59.8% (Q3 2022 (to date)) — “So far in Q3, our resident retention rate is 59.8% of 520 basis points from Q2 2022”
Retention rate: 54.6% (Q2 2022 (to date)) — “So far, in Q2, our resident retention rate is 54.6%, up about 370 basis points from Q1, 2022.”
Retention rate: 52.7% (October 2021 (to date)) — “So far in October, retention is 52.7%, up from 47.5% a year ago.”
Retention rate: 60.3% (Q3 2021) — “We are also seeing strong resident retention with a third quarter retention rate of 60.3%.”
Retention rate: 64.1% (July 2021 (to date)) — “this rate has improved to 64.1% in July, up from 59.1% a year-ago.”
Retention rate: 54.8% (Q2 2021) — “We continue to see strong resident retention with a second quarter retention rate of 54.8%”
Retention rate: 55% (Q1 2017 (to date)) — “it's about 55% renewal rate.”
Retention rate: 51% (Q4 2016) — “Q4 we had a 51% renewal rate, just a little bit lower than we like, we're pushing to 53%.”
Retention rate: 53% (Q3 2016) — “Our renewal rate for the third quarter was 53%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.