IB
IMB Bank
imbbank.com ↗51
Latest disclosed NPS
5 Sep 2019
1
NPS entries
1 with a number
2019
Years covered
1 entries in all
NPS disclosures (1)
5 Sep 2019
NPS51
IMB Bank reported customer satisfaction rating of 95% and increased customer net promoter score from 38 in 2015 to 51 in 2018/19.
— reported by illawarramercury.com.au · 5 Sep 2019 · NI-760D102
illawarramercury.com.au ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.