iCIMS Holding LLC
In their words
“Dollar-based Net Retention Rate for Enterprise Customers 102 %”
“ICIMS customers rated the platform above talent acquisition vendor average across satisfaction categories.”
“ICIMS appoints Chief Revenue Officer to guide customer retention strategies and growth.”
NPS disclosures (1)
ICIMS customers rated the platform above talent acquisition vendor average across satisfaction categories.
Retention disclosures (3)
Net revenue retention (Enterprise Customers): 102% (Enterprise Customers, June 30, 2021) — “Dollar-based Net Retention Rate for Enterprise Customers 102 %”
Net revenue retention: 100% (June 30, 2021) — “Dollar-based Net Retention Rate 100 % as of June 30, 2021”
…iCIMS appoints Chief Revenue Officer to guide customer retention strategies and growth.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.