Ice
ice.go.cr ↗In their words
“ICE's Servicing Digital helps servicers boost customer retention with self-service tools, equity insights, and personalized solutions.”
“Ice sets new records in customer satisfaction survey using Net Promoter Score metric measuring customer willingness to recommend brand.”
NPS disclosures (1)
Ice sets new records in customer satisfaction survey using Net Promoter Score metric measuring customer willingness to recommend brand.
Retention disclosures (1)
ICE's Servicing Digital helps servicers boost customer retention with self-service tools, equity insights, and personalized solutions.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.