ICD
In their words
“ICD boasts 99% client retention and an exceptional net promoter score, supporting Tradeweb's acquisition decision.”
“ICD reports NPS of 79 for treasury collaboration, significantly above the 35% financial technology industry average.”
NPS disclosures (1)
ICD reports NPS of 79 for treasury collaboration, significantly above the 35% financial technology industry average.
Retention disclosures (1)
ICD boasts 99% client retention and an exceptional net promoter score, supporting Tradeweb's acquisition decision.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.