iboss
iboss.com ↗In their words
“Iboss has established a customer Net Promoter Score of 47, above average for the industry.”
“Iboss rolled out a partner program to boost customer retention and support channel-delivered service.”
NPS disclosures (1)
…iboss has established a customer Net Promoter Score of 47, above average for the industry.
Retention disclosures (1)
Iboss rolled out a partner program to boost customer retention and support channel-delivered service.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.