I&M Group PLC
imbank.com ↗In their words
“I&M Group PLC's Net Promoter Score stood at 73% in H1 2026, above the 70% target, reflecting continued improvement in customer experience and a 22% rise in half-year profit.”
“I&M Group PLC reports NPS remained high at over 80% in Q1 2025.”
NPS disclosures (2)
I&M Group PLC's Net Promoter Score stood at 73% in H1 2026, above the 70% target, reflecting continued improvement in customer experience and a 22% rise in half-year profit.
I&M Group PLC reports NPS remained high at over 80% in Q1 2025.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.

