NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  I&M Group PLC

I&M Group PLC

imbank.com ↗
73
Latest disclosed NPS
27 Aug 2026
2
NPS entries
1 with a number
2025–26
Years covered
2 entries in all

In their words

“I&M Group PLC's Net Promoter Score stood at 73% in H1 2026, above the 70% target, reflecting continued improvement in customer experience and a 22% rise in half-year profit.”
— reported by sokodirectory.com · 27 Aug 2026 · NI-A7F05B6
“I&M Group PLC reports NPS remained high at over 80% in Q1 2025.”
— reported by sokodirectory.com · 28 May 2025 · NI-EDAE3AA

NPS disclosures (2)

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27 Aug 2026
NPS73

I&M Group PLC's Net Promoter Score stood at 73% in H1 2026, above the 70% target, reflecting continued improvement in customer experience and a 22% rise in half-year profit.

— reported by sokodirectory.com · 27 Aug 2026 · NI-A7F05B6
sokodirectory.com ↗
28 May 2025
NPSProgram

I&M Group PLC reports NPS remained high at over 80% in Q1 2025.

— reported by sokodirectory.com · 28 May 2025 · NI-EDAE3AA
sokodirectory.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.