Hyperides Holdings Ltd
In their words
“Customer Retention Rate: Percentage of customers who transacted with the Company in a given year and also engaged in at least one transaction in the subsequent year. 45.1%”
“Revenue Retention Rate: Percentage of revenue from the prior fiscal year that was retained from the same cohort of customers in the current fiscal year. 71.2%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate: 45.1% (FY2025) — “Customer Retention Rate: Percentage of customers who transacted with the Company in a given year and also engaged in at least one transaction in the subsequent year. 45.1%”
Net revenue retention: 71.2% (FY2025) — “Revenue Retention Rate: Percentage of revenue from the prior fiscal year that was retained from the same cohort of customers in the current fiscal year. 71.2%”
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.