Hyatt
hyatt.com ↗In their words
“Hyatt Regency Coralville ranked No. 1 of 114 Hyatt Regency hotels in the Americas for Net Promoter Score.”
“Hyatt Regency hotel achieved top Net Promoter Score ranking among 114 properties in the Americas, marking the second consecutive year for the honor.”
“Hyatt's loyalty program growth strengthens customer retention and reduces marketing costs, improving EBITDA margins.”
NPS disclosures (10)
Hyatt Regency Coralville ranked No. 1 of 114 Hyatt Regency hotels in the Americas for Net Promoter Score.
Hyatt Regency hotel achieved top Net Promoter Score ranking among 114 properties in the Americas, marking the second consecutive year for the honor.
…or succession planning, (xxx) management or licensing fee growth, (xxxi) guest satisfaction top box scores, (xxxii) Net Promoter Score, (xxxiii) net rooms growth (xxxiv) RevPAR (revenue per available room), (xxxv) management fees, and (xxxvi) growth…
…organizational or succession planning, management or licensing fee growth, guest satisfaction top box scores, Net Promoter Score, net rooms growth, RevPAR (revenue per available room), management fees, and growth in hotels, any of which may be…
…or succession planning, (xxx) management or licensing fee growth, (xxxi) guest satisfaction top box scores, (xxxii) Net Promoter Score, (xxxiii) net rooms growth (xxxiv) RevPAR (revenue per available room), (xxxv) management fees, and (xxxvi)…
…of critical projects, branding, organizational or succession planning, management or licensing fee growth, guest satisfaction top box scores, Net Promoter Score, net rooms growth, RevPAR (revenue per available room), management fees, and…
…succession planning, (xxxii) management or licensing fee growth, (xxxiii) guest satisfaction top box scores, (xxxiv) Net Promoter Score, (xxxv) RevPAR (revenue per available room), (xxxvi) management fees, and (xxxvii) growth in hotels, any of which…
…or succession planning, (xxx) management or licensing fee growth, (xxxi) guest satisfaction top box scores, (xxxii) Net Promoter Score, (xxxiii) RevPAR (revenue per available room), (xxxiv) management fees, and (xxxv) growth in hotels, any of…
Hyatt Regency O'Hare's net promoter scores, which measure guest satisfaction, have increased month over month
…Net Promoter Score • funds from operations •
Retention disclosures (1)
Hyatt's loyalty program growth strengthens customer retention and reduces marketing costs, improving EBITDA margins.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.