Huron Consulting Group Inc.
huronconsultinggroup.com ↗In their words
“Client retention rate of over 99% across our suite of products”
“Studer Group's core regional and community hospital base is currently stable and the business's net promoter scores remain high. Although, some of the large clients have terminated some of the coaching services, many of these clients still have an…”
NPS disclosures (2)
Strong client retention 89% Average RBR generated from repeat clients from 2022 to 2024 Continued new client acquisition 13% of 2024 RBR generated from new clients Highly satisfied client base 72 Average net promoter score (NPS)(1) from 2022 to 2024 1.
Studer Group's core regional and community hospital base is currently stable and the business's net promoter scores remain high. Although, some of the large clients have terminated some of the coaching services, many of these clients still have an…
Retention disclosures (1)
Retention rate (Huron Research Suite): 99% (Q1 2024) — “client retention rate of over 99% across our suite of products”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.