Huntington
huntington.com ↗In their words
“Enhances Our Right to Win & Customer Experience 87 Deepening Go to Market Capabilities and Customer Engagement while Delivering National At-Scale Advisory Locally 2023 Greenwich¹ Research & Awards 1st in the peer group for Net Promoter Score •”
“Acquisitions, expanding payments capabilities and capital markets (record capital market fees in FY22 +67% YoY) Awarded & Recognized Expertise ✓ #1 Trust, NPS and Customer Satisfaction ✓ #1 JD Power Mobile App 4 Years in a row ✓ Best Large…”
“(1) We also saw an increase of two million checking households since 2010, and were named #1 among our competitors in the categories of “Trust”, “Net Promoter Score (NPS)”, and “Customer Focused” by the 2021 Brand Tracking Market Study.”
NPS disclosures (6)
Enhances Our Right to Win & Customer Experience 87 Deepening Go to Market Capabilities and Customer Engagement while Delivering National At-Scale Advisory Locally 2023 Greenwich¹ Research & Awards 1st in the peer group for Net Promoter Score •
Leading Midwest Regional Bank with Scaled, National Businesses … #1 SBA Lender Nationally (5 Years)2 #1 NPS8 Net Promoter Score Industry Leading Expertise Scale Across Diverse Set of Solutions Best Large Employers Forbes7 #1 JD Power Mobile App…
…acquisitions, expanding payments capabilities and capital markets (record capital market fees in FY22 +67% YoY) Awarded & Recognized Expertise ✓ #1 Trust, NPS and Customer Satisfaction ✓ #1 JD Power Mobile App 4 Years in a row ✓ Best Large…
…(1) We also saw an increase of two million checking households since 2010, and were named #1 among our competitors in the categories of “Trust”, “Net Promoter Score (NPS)”, and “Customer Focused” by the 2021 Brand Tracking Market Study.
…positioned to deliver substantial value creation … #1 SBA Lender Nationally (5 Years)2 #1 NPS8 Net Promoter Score 4x Increase to Commercial Bank Size3 Leading Asset Finance Businesses Best Large Employers Forbes7 #1 JD Power Mobile…
Huntington Bancshares demonstrates strong customer satisfaction as measured by Net Promoter Scores.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.