HUB24; Netwealth
hub24.com.au ↗In their words
“HUB24 posts record FY26 profits with leading Net Promoter Scores and strong adviser adoption and customer satisfaction.”
“HUB24 Platform achieved the highest Net Promoter Score among all platforms in both the Investment Trends 2026 Adviser Technology Needs Report.”
“HUB24 and Netwealth reported 2025 NPS scores of 42 and 33 respectively, increases from 25 in the prior period.”
NPS disclosures (5)
HUB24 posts record FY26 profits with leading Net Promoter Scores and strong adviser adoption and customer satisfaction.
HUB24 Platform achieved the highest Net Promoter Score among all platforms in both the Investment Trends 2026 Adviser Technology Needs Report.
HUB24 surges past A$100 after achieving highest Net Promoter Score and ranking first for adviser satisfaction in Investment Trends 2025.
HUB24 and Netwealth reported 2025 NPS scores of 42 and 33 respectively, increases from 25 in the prior period.
HUB24 tops NPS rankings while rapidly lifting market penetration from 10% to 32%.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.