Hub Group
hubgroup.com ↗In their words
“And as we're getting a chance with our customers and they're trying our service stock, they're seeing the improvements in their Net Promoter Scores, and that's really leading to these significant growth opportunities.”
“Hub Group expands logistics through a three-year partnership with Essendant, strengthening its long-term customer retention outlook.”
NPS disclosures (1)
And as we're getting a chance with our customers and they're trying our service stock, they're seeing the improvements in their Net Promoter Scores, and that's really leading to these significant growth opportunities.
Retention disclosures (1)
Hub Group expands logistics through a three-year partnership with Essendant, strengthening its long-term customer retention outlook.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.