Hub Cyber Security Ltd.
In their words
“Gross revenue retention (customers who generated over $27.7 million revenues over trailing 12 months): 87% (December 31, 2025) — “HUB achieved a gross retention rate of 90% and 87% as of December 31, 2024 and 2025, respectively”
“Gross revenue retention (customers who generated over $26.6 million revenues over trailing 12 months): 90% (December 31, 2024) — “HUB achieved a gross retention rate of 89% and 90% as of December 31, 2023 and 2024, respectively”
“93% gross retention rate for high-revenue-generating customers as of June 30, 2023”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Gross revenue retention (customers who generated over $27.7 million revenues over trailing 12 months): 87% (December 31, 2025) — “HUB achieved a gross retention rate of 90% and 87% as of December 31, 2024 and 2025, respectively”
Gross revenue retention (customers who generated over $26.6 million revenues over trailing 12 months): 90% (December 31, 2024) — “HUB achieved a gross retention rate of 89% and 90% as of December 31, 2023 and 2024, respectively”
Gross revenue retention (customers generating over $15.7M revenue in trailing 6 months): 66% (June 30, 2024) — “HUB achieved a gross retention rate of 66% as of June 30, 2024, for customers who generated over $15,708,000 revenues”
Gross revenue retention (customers who generated over $41,857,000 revenues over trailing 12 months): 89% (December 31, 2023) — “HUB achieved a gross retention rate of 84% and 89% as of December 31, 2022 and 2023, respectively”
Gross revenue retention (high-revenue-generating customers): 93% (June 30, 2023) — “93% gross retention rate for high-revenue-generating customers as of June 30, 2023”
Gross revenue retention (customers who generated over $79,743 thousand revenue over trailing 12 months): 84% (December 31, 2022) — “HUB Security achieved a gross retention rate of 92% and 84% as of December 31, 2021 and 2022, respectively”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.