Honeywell
honeywell.com ↗In their words
“• Implemented a comprehensive program to improve customer satisfaction, resulting in a 7-point improvement in on time to promise deliveries and a 10-point improvement in Net Promoter Score (NPS).”
NPS disclosures (1)
…• Implemented a comprehensive program to improve customer satisfaction, resulting in a 7-point improvement in on time to promise deliveries and a 10-point improvement in Net Promoter Score (NPS).
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.