NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  HomeServe
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Latest disclosed NPS
no score published
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NPS entries
0 with a number
2022
Years covered
2 entries in all

In their words

“HomeServe retained 84% of its global customers over the last 12 months, with UK customer retention in line with expectations.”
— reported by forbes.com · 6 Apr 2022 · NI-143E7E7
“Homeserve reports customer retention remained high through economic uncertainty, with policy retention up year-on-year.”
— reported by thebusinessdesk.com · 5 Apr 2022 · NI-A3D1978

NPS disclosures (0)

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Retention disclosures (2)

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6 Apr 2022
Retention84%

HomeServe retained 84% of its global customers over the last 12 months, with UK customer retention in line with expectations.

— reported by forbes.com · 6 Apr 2022 · NI-143E7E7
forbes.com ↗
5 Apr 2022
Retentionup

Homeserve reports customer retention remained high through economic uncertainty, with policy retention up year-on-year.

— reported by thebusinessdesk.com · 5 Apr 2022 · NI-A3D1978
thebusinessdesk.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.