Herbalife LTD.
herbalife.com ↗In their words
“Sales leader retention rate grew from 68.3% last year to 70.3% this year”
“Most recent annual supervisor retention rate was 61.7%, a record high”
“Approximately 68% retention rate is reflective of the ongoing sustainability”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Retention rate (Sales leaders): 70.3% (FY2024) — “sales leader retention rate grew from 68.3% last year to 70.3% this year”
Retention rate (India supervisors): 61.7% (Q1 2019) — “most recent annual supervisor retention rate was 61.7%, a record high”
Retention rate: 68% (12-month period ending January 2019) — “approximately 68% retention rate is reflective of the ongoing sustainability”
Retention rate (Sales leaders): 59.7% (12-month period ending January 2018) — “worldwide sales leader retention was 59.7% on an apples-to-apples basis”
Retention rate (U.S. sales leaders): 75.3% (FY2016) — “sales leader retention in the U.S. grew to 75.3% last year”
Retention rate (Sales leaders): 60.9% (FY2016) — “Sales leader retention rate reached a record 60.9%, compared to 54.2% in 2015”
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.