NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Energy & utilities  /  Helmerich & Payne, Inc.

Helmerich & Payne, Inc.

Energy & utilitiesOil & Gas ServicesHP
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
9%
Churn
18 Nov 2025
2022–25
Years covered
4 entries in all

In their words

“Our publics, they've gone down year after year by about 9 rigs. Our privates actually churn at about 4x of what the publics do”
— Michael Lennox, Executive Vice President of the Western Hemisphere, Helmerich & Payne, Inc. · Earnings call, Q4 2025 · 18 Nov 2025
“We also still anticipate contractual churn throughout the year similar to what we experienced in 2022, possibly averaging around 15 rigs per quarter”
— John Lindsay, President and CEO, Helmerich & Payne, Inc. · Earnings call, Q4 2022 · 17 Nov 2022
“Fourth fiscal quarter, only 1 rig was reactivated out of stack in the quarter. That same quarter, however, we experienced a churn of 14 rigs”
— John Lindsay, President and CEO, Helmerich & Payne, Inc. · Earnings call, Q4 2022 · 17 Nov 2022

NPS disclosures (0)

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Retention disclosures (4)

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18 Nov 2025
Churn9%

Churn (public E&Ps North America): 9% (FY2025) — “Our publics, they've gone down year after year by about 9 rigs. Our privates actually churn at about 4x of what the publics do”

— Michael Lennox, Executive Vice President of the Western Hemisphere, Helmerich & Payne, Inc. · Earnings call, Q4 2025 · 18 Nov 2025
Earnings call, Q4 2025 ↗
17 Nov 2022
Churn15%

Churn (North America Solutions): 15% (FY2023 expected) — “we also still anticipate contractual churn throughout the year similar to what we experienced in 2022, possibly averaging around 15 rigs per quarter”

— John Lindsay, President and CEO, Helmerich & Payne, Inc. · Earnings call, Q4 2022 · 17 Nov 2022
Earnings call, Q4 2022 ↗
17 Nov 2022
Churn14%

Churn (North America Solutions): 14% (Q4 2022) — “fourth fiscal quarter, only 1 rig was reactivated out of stack in the quarter. That same quarter, however, we experienced a churn of 14 rigs”

— John Lindsay, President and CEO, Helmerich & Payne, Inc. · Earnings call, Q4 2022 · 17 Nov 2022
Earnings call, Q4 2022 ↗
28 Jul 2022
Churn18%

Churn (North America Solutions): 18% (Q3 2022) — “we actually had 18 rigs that were given back to us for various reasons. Customers, going through their budget too fast, acreage position, the list goes on and on”

— John Lindsay, President and CEO, Helmerich & Payne, Inc. · Earnings call, Q3 2022 · 28 Jul 2022
Earnings call, Q3 2022 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.