NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  HEARTLAND FINANCIAL USA INC

HEARTLAND FINANCIAL USA INC

htlf.com ↗
46
Latest disclosed NPS
27 Feb 2024
2
NPS entries
2 with a number
2022–24
Years covered
2 entries in all

Disclosed NPS over time

Every Net Promoter Score HEARTLAND FINANCIAL USA INC has published, by date.

405020224646

NPS disclosures (2)

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27 Feb 2024
NPS46

…refer opportunities to our business partners in Business Banking, Commercial Banking, Private Banking, and Wealth Management In Loans In Deposits In AUM / AUA Clients Net Promoter Score Note: As of 4Q 2023 46 Retail Strategic Priorities ORGANIC GROWTH •

— HEARTLAND FINANCIAL USA INC · SEC 8-K filing · filed 27 Feb 2024 · NI-2E9625C
SEC 8-K filing ↗
15 Jun 2022
NPS46

15%  The expected increase in NPS is directly related to customer movement from Detractors to Promoters Commercial Net Promoter Score: Consistently Strong NPS all HTLF 32 Consumer Net Promoter Score: Above Recognized National Benchmarks NPS Score…

— HEARTLAND FINANCIAL USA INC · SEC 8-K filing · filed 15 Jun 2022 · NI-1443704
SEC 8-K filing ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.