HealthPay24
healthpay24.com ↗In their words
“HealthPay24, acquired by Waystar, reported a Net Promoter Score of nearly 60 and patient satisfaction score of 96%.”
“HealthPay24 achieves better customer experience ratings than Amazon, with Net Promoter Score metric assessing overall satisfaction and loyalty.”
NPS disclosures (2)
HealthPay24, acquired by Waystar, reported a Net Promoter Score of nearly 60 and patient satisfaction score of 96%.
HealthPay24 achieves better customer experience ratings than Amazon, with Net Promoter Score metric assessing overall satisfaction and loyalty.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.