NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Haypp

Consumer goods & foodTobacco Retail E-commerce
northerner.com ↗
—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2025–26
Years covered
2 entries in all

In their words

“Haypp achieved an all-time high Net Promoter Score through improved customer retention and localized consumer-focused initiatives, driving 5% sales growth.”
— reported by tobaccoreporter.com · 14 Feb 2026
“Northerner.com, owned by Haypp Group, launches a discount program for service members and first responders as part of customer retention strategy.”
— reported by tobaccoreporter.com · 15 Jul 2025

NPS disclosures (1)

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14 Feb 2026
NPSProgram

Haypp achieved an all-time high Net Promoter Score through improved customer retention and localized consumer-focused initiatives, driving 5% sales growth.

— reported by tobaccoreporter.com · 14 Feb 2026
tobaccoreporter.com ↗

Retention disclosures (1)

Open in the retention database →

15 Jul 2025
Retention

Northerner.com, owned by Haypp Group, launches a discount program for service members and first responders as part of customer retention strategy.

— reported by tobaccoreporter.com · 15 Jul 2025
tobaccoreporter.com ↗

Lighthouse companies in Consumer goods & food

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.