NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Harmonic

Harmonic

TechnologyCloud & infrastructureVideo Delivery SoftwareHLIT
harmonicinc.com ↗
87
Latest disclosed NPS
20 Aug 2026
6
NPS entries
5 with a number
2026
Years covered
6 entries in all

In their words

“Our own commitment to customer success is reflected in our world-class Net Promoter Score of 82 as measured at the end of 2025, underscoring the trust operators place in our platform and our team.”
— Nimrod Ben-Natan, President and CEO, Harmonic · Earnings call, Q4 2025 · 20 Feb 2026 · NI-D986CEE
“Harmonic reported a Net Promoter Score of 87 in Q2, signalling robust broadband market momentum.”
— reported by tipranks.com · 20 Aug 2026 · NI-719AC04
“Harmonic Inc reported a Net Promoter Score of 87 in Q2 2026, reflecting strong customer relationships and product quality.”
— reported by gurufocus.com · 13 Aug 2026 · NI-6F1B9B3

Disclosed NPS over time

Every Net Promoter Score Harmonic has published, by date.

80908282858787

NPS disclosures (6)

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8 Sep 2026
NPSProgram

Harmonic unveiled cOS SensAI Intelligence Fabric designed to improve Net Promoter Scores and build long-term customer loyalty.

— reported by marketscreener.com · 8 Sep 2026 · NI-2A1179D
marketscreener.com ↗
20 Aug 2026
NPS87

Harmonic reported a Net Promoter Score of 87 in Q2, signalling robust broadband market momentum.

— reported by tipranks.com · 20 Aug 2026 · NI-719AC04
tipranks.com ↗
13 Aug 2026
NPS87

Harmonic Inc reported a Net Promoter Score of 87 in Q2 2026, reflecting strong customer relationships and product quality.

— reported by gurufocus.com · 13 Aug 2026 · NI-6F1B9B3
gurufocus.com ↗
12 May 2026
NPS85

Harmonic's Net Promoter Scores rose from 82 to 85 in Q1 2026 as customer satisfaction improved through network transformations.

— reported by finance.yahoo.com · 12 May 2026 · NI-23B84C4
finance.yahoo.com ↗
5 May 2026
NPS82

Harmonic reported a Net Promoter Score of 82 as part of its 2026 broadband revenue guidance and strategic outlook.

— reported by msn.com · 5 May 2026 · NI-3B6DF5B
msn.com ↗
20 Feb 2026
NPS82

Our own commitment to customer success is reflected in our world-class Net Promoter Score of 82 as measured at the end of 2025, underscoring the trust operators place in our platform and our team.

— Nimrod Ben-Natan, President and CEO, Harmonic · Earnings call, Q4 2025 · 20 Feb 2026 · NI-D986CEE
Earnings call, Q4 2025 ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.