Hampden Bank
hampdenbank.com ↗In their words
“Edinburgh bank Hampden reports NPS of 75, client satisfaction of 9.1/10, and client retention above 99%.”
“Hampden Bank achieved an NPS of 75, a client satisfaction score of 9.1 out of 10, and client retention above 99%.”
“Hampden & Co measures Net Promoter Score at more than 70 as a global standard for customer satisfaction.”
Disclosed NPS over time
Every Net Promoter Score Hampden Bank has published, by date.
NPS disclosures (4)
Edinburgh bank Hampden reports NPS of 75, client satisfaction of 9.1/10, and client retention above 99%.
Hampden Bank achieved an NPS of 75, a client satisfaction score of 9.1 out of 10, and client retention above 99%.
Hampden Bank received a Net Promoter Score from a May survey of its high-net-worth clients.
Hampden & Co measures Net Promoter Score at more than 70 as a global standard for customer satisfaction.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.