NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Travel, hospitality & leisure  /  GVC Holdings
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2018–20
Years covered
3 entries in all

In their words

“GVC Holdings retains Optimove as lead software provider for group-wide customer retention management.”
— reported by sbcnews.co.uk · 20 Oct 2020 · NI-6E41711
“Jackpot risk-management specialist RISQ partnered with GVC to drive customer retention for the gaming operator.”
— reported by business2community.com · 14 Jun 2018 · NI-B836E63

NPS disclosures (0)

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Retention disclosures (3)

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20 Oct 2020
Retention

GVC Holdings retains Optimove as lead software provider for group-wide customer retention management.

— reported by sbcnews.co.uk · 20 Oct 2020 · NI-6E41711
sbcnews.co.uk ↗
5 Jul 2019
Retention

GVC expanded its use of Optimove CRM to provide customer retention functions across its global FTSE portfolio.

— reported by sbcnews.co.uk · 5 Jul 2019 · NI-2FD3639
sbcnews.co.uk ↗
14 Jun 2018
Retention

Jackpot risk-management specialist RISQ partnered with GVC to drive customer retention for the gaming operator.

— reported by business2community.com · 14 Jun 2018 · NI-B836E63
business2community.com ↗

Lighthouse companies in Travel, hospitality & leisure

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.