Grid Dynamics
In their words
“121% 2019 % Net Revenue Retention. Superior net retention compared to software companies”
“Grid Dynamics' Mobile Computing division has high Net Promoter Scores, reflecting its reputation for delivery excellence and client satisfaction.”
“Grid Dynamics releases Churn Analytics starter kit to help organizations improve customer retention and operational efficiency.”
NPS disclosures (1)
Grid Dynamics' Mobile Computing division has high Net Promoter Scores, reflecting its reputation for delivery excellence and client satisfaction.
Retention disclosures (2)
Grid Dynamics releases Churn Analytics starter kit to help organizations improve customer retention and operational efficiency.
Net revenue retention: 121% (2019) — “121% 2019 % Net Revenue Retention. Superior net retention compared to software companies”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.