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Disclosed NPS & retention by vertical

Verticals  /  Banking  /  GoTyme Bank

GoTyme Bank

76
Latest disclosed NPS
23 Aug 2024
7
NPS entries
2 with a number
2024
Years covered
7 entries in all

In their words

“GoTyme Bank achieved a Net Promoter Score of 76 for customer experience in a May 2024 Forrester study.”
— reported by bilyonaryo.com · 23 Aug 2024 · NI-AA56CD8
“GoTyme Bank achieved an NPS of 76 in a May 2024 Forrester study, 15 points ahead of the nearest competitor.”
— reported by business.inquirer.net · 19 Jul 2024 · NI-C5A7FEC
“GoTyme reported highest Net Promoter Score based on independent studies by Forrester and Singapore EDB.”
— reported by wheninmanila.com · 16 Dec 2024 · NI-4E056C0

Disclosed NPS over time

Every Net Promoter Score GoTyme Bank has published, by date.

70807676

NPS disclosures (7)

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16 Dec 2024
NPSProgram

GoTyme reported highest Net Promoter Score based on independent studies by Forrester and Singapore EDB.

— reported by wheninmanila.com · 16 Dec 2024 · NI-4E056C0
wheninmanila.com ↗
4 Dec 2024
NPSProgram

GoTyme Bank has ranked first in Net Promoter Score among Philippine banks as of earlier this year.

— reported by rappler.com · 4 Dec 2024 · NI-C7CC73F
rappler.com ↗
18 Nov 2024
NPSProgram

GoTyme Bank's high Net Promoter Score indicates strong customer loyalty.

— reported by tribune.net.ph · 18 Nov 2024 · NI-31C1F28
tribune.net.ph ↗
11 Oct 2024
NPSProgram

GoTyme Bank achieved the highest customer experience index and Net Promoter Score among local banks in an independent survey.

— reported by malaya.com.ph · 11 Oct 2024 · NI-5B04B09
malaya.com.ph ↗
23 Aug 2024
NPS76

GoTyme Bank achieved a Net Promoter Score of 76 for customer experience in a May 2024 Forrester study.

— reported by bilyonaryo.com · 23 Aug 2024 · NI-AA56CD8
bilyonaryo.com ↗
20 Jul 2024
NPSProgram

GoTyme emerged as the country's most loved bank based on its NPS.

— reported by tribune.net.ph · 20 Jul 2024 · NI-BA7C70C
tribune.net.ph ↗
19 Jul 2024
NPS76

GoTyme Bank achieved an NPS of 76 in a May 2024 Forrester study, 15 points ahead of the nearest competitor.

— reported by business.inquirer.net · 19 Jul 2024 · NI-C5A7FEC
business.inquirer.net ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.