Verticals / Travel, hospitality & leisure / Goibibo
Goibibo
goibibo.com ↗—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2018
Years covered
1 entries in all
In their words
“Goibibo addressed customer dissatisfaction with flight seat selection to improve its net promoter score.”
NPS disclosures (1)
18 Jan 2018
NPSProgram
Goibibo addressed customer dissatisfaction with flight seat selection to improve its net promoter score.
— reported by yourstory.com · 18 Jan 2018 · NI-26D3C00
yourstory.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.