Gofore Plc
gofore.com ↗In their words
“Gofore Plc's net promoter score is 62, matching the all-time high level of 65 measured at the same period last year.”
“Gofore Plc reported an NPS of 63 at the end of 2024, with overall satisfaction at 4.4/5.”
“Gofore reported NPS of 65 in spring 2024, up 10 points from 55 in the prior fall, well above the IT services industry benchmark of 36.”
Disclosed NPS over time
Every Net Promoter Score Gofore Plc has published, by date.
NPS disclosures (9)
Gofore Plc's net promoter score is 62, matching the all-time high level of 65 measured at the same period last year.
Gofore Plc reported an NPS of 63 at the end of 2024, with overall satisfaction at 4.4/5.
Gofore reported NPS of 65 in spring 2024, up 10 points from 55 in the prior fall, well above the IT services industry benchmark of 36.
Gofore Plc's NPS rose from 43 to 56 (a 13-point increase) in May 2023, with overall satisfaction improving from 4.1 to 4.3.
Gofore Plc reports net promoter score of 43 for the last 12 months, down from 52 in the prior period.
Gofore Plc's Business Review for November 2021 reported a Net Promoter Score of 54 (on the -100/+100 scale).
Gofore Plc's Net Promoter Score recommendation index recovered in spring 2021 measurement.
Gofore Plc's 2020 NPS score was 54, compared to 50 in 2019, as part of its customer satisfaction monitoring.
Gofore Plc reported a Net Promoter Score of 50 in its Q3 2019 business review.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.