Globant
In their words
“Our current NPS of 80 at quarter's end reaffirms our clients' satisfaction and their likelihood of referring us within their organization and their networks.”
“In Q2, we achieved an NPS of 83 our best ever. Our average NPS for the trailing 12 months has now increased from 79 to 81.”
“We have achieved a Net Promoter Score of 83, the highest in history and well above the industry benchmark range of 40 to 61. When I first discussed our focus on NPS on this earnings call in 2022, our score was 68 and has steadily grown quarter after…”
Disclosed NPS over time
Every Net Promoter Score Globant has published, by date.
NPS disclosures (8)
Our current NPS of 80 at quarter's end reaffirms our clients' satisfaction and their likelihood of referring us within their organization and their networks.
In Q2, we achieved an NPS of 83 our best ever. Our average NPS for the trailing 12 months has now increased from 79 to 81.
We have achieved a Net Promoter Score of 83, the highest in history and well above the industry benchmark range of 40 to 61. When I first discussed our focus on NPS on this earnings call in 2022, our score was 68 and has steadily grown quarter after…
Over the last 12 months ending in Q3, Globant show a Net Promoter Score of 74. This is four points above this score announced in Q2 comparing the previous 12 months.
Globant earned Frost & Sullivan 2022 Company of the Year Award, with a high Net Promoter Score of 70 against an industry benchmark of 30–40.
As of Q2, the score has reached 75, 7 points up from last quarter and well above the industry benchmark of 41. Over the last 12 months ending in Q2, Globant showed a Net Promoter Score of 70, 4 points above this score announced in Q1 comparing the…
The net promoter score is a value that we have been measuring for quite some time to keep a close eye on how our customers receive our quality of service.
Our net promoter score has been I mean highest than ever in Globant this last quarter. So I think that means that our clients are really happy about what we are doing and we are over the range of the industry, that is around 30s, 40s and we are far away…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.