Getty Images
gettyimages.com ↗In their words
“Getty Images reports net revenue retention declined 160 basis points sequentially.”
“Getty Images Q1 2026 results discuss how total revenue retention is calculated for annual subscription customers.”
“Getty Images faces customer retention struggles and revenue decline amid competition from AI tools.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Getty Images reports net revenue retention declined 160 basis points sequentially.
Getty Images Q1 2026 results discuss how total revenue retention is calculated for annual subscription customers.
Getty Images faces customer retention struggles and revenue decline amid competition from AI tools.
Getty Images sees subscriber counts skyrocket, with personalized experiences driving improved end-user retention.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.