NPS Intelligence (beta)

We continuously monitor our client satisfaction levels to ensure that we maintain high service levels using metrics such as the Net Promoter Score.

We continuously monitor our client satisfaction levels to ensure that we maintain high service levels using metrics such as the Net Promoter Score.

We continuously monitor our client satisfaction levels to ensure that we maintain high service levels using metrics such as the Net Promoter Score.

We continuously monitor our client satisfaction levels to ensure that we maintain high service levels using metrics such as the Net Promoter Score.

We constantly monitor our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

We constantly monitor our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

The last couple of months have reinforced the importance of flawless execution, client intimacy and Net Promoter Score as the true North Star of our culture.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

Net Promoter Score is the way we measure it.

And three, our maniacal clients focus with great attention to details, top tier execution and exceptional classes, which is all reflect very high net promoter scores.

Our high Net Promoter Score in our Intelligent Operations helped us increase our penetration with this client versus a number of our competitors.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

…change; our maniacal client focus built on the bedrock of consistently providing outstanding delivery; and service, which has led to world-class net promoter scores; and our solutions that are built with deep domain and operational process expertise…

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

We have deep and trusted relationships with our clients across all of our verticals that have been built on the bedrock of consistently providing outstanding delivery and service, which is demonstrated in our very high Net Promoter Scores.

Our deep foundation in vertical and horizontal domain, our reputation for outstanding client Net Promoter Scores, our natural affinity and relationships built over many years with business and functional leaders in our client organizations positions us…

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

…our value proposition and engage and excite C-level executives to help partner in driving change; and finally four, we continue to maintain our strong reputation as one of the best execution cultures in the industry and have very high Net Promoter…

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score.

2012 Financial Highlights In 2012, Genpact delivered strong growth in revenues, adjusted operating income and cash flow from operations as well as high client satisfaction levels as evidenced by our net promoter scores .

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score (NPS).

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as the Net Promoter Score (NPS).

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as net promoter scores.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as net promoter scores.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as net promoter scores.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as net promoter scores.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as net promoter scores.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as net promoter scores.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as net promoter scores.

We constantly measure our client satisfaction levels to ensure that we maintain high service levels for each client, using measures such as net promoter scores.