NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Genius Sports Limited

Genius Sports Limited

geniussports.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
125%
NRR
7 May 2026
2021–26
Years covered
7 entries in all

In their words

“Net revenue retention remains in the 120% to 130% range across our Sportsbook customers year after year”
— Mark Locke, CEO, Genius Sports Limited · Earnings call, Q1 2026 · 7 May 2026 · NI-93BFE4E
“In 2021, we achieve dollar-based net revenue retention of 144% for our top 25 customers”
— Mark Locke, Chief Executive Officer (CEO), Genius Sports Limited · Earnings call, Q4 2021 · 11 Mar 2022 · NI-E37BC38
“Genius Sports reported net revenue retention remains in the 120% to 130% range in Q1.”
— reported by marketbeat.com · 11 May 2026 · NI-7AE4343

NPS disclosures (0)

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Retention disclosures (7)

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11 May 2026
Retention125%

Genius Sports reported net revenue retention remains in the 120% to 130% range in Q1.

— reported by marketbeat.com · 11 May 2026 · NI-7AE4343
marketbeat.com ↗
7 May 2026
NRR125%

Net revenue retention (Sportsbook customers): 125% — “Net revenue retention remains in the 120% to 130% range across our Sportsbook customers year after year”

— Mark Locke, CEO, Genius Sports Limited · Earnings call, Q1 2026 · 7 May 2026 · NI-93BFE4E
Earnings call, Q1 2026 ↗
4 Mar 2025
NRR163%

Net revenue retention (Top 10 U.S. customers): 163% (FY2024) — “net revenue retention was 163% in 2024. Top 10 U.S. customers”

— Genius Sports Limited management · Earnings call, Q4 2024 · 4 Mar 2025 · NI-9190993
Earnings call, Q4 2024 ↗
4 Mar 2025
NRR146%

Net revenue retention (Top 25 global customers): 146% (FY2024) — “our 2024 net revenue retention was 146% for our Top 25 global customers”

— Mark Locke, Chief Executive Officer, Genius Sports Limited · Earnings call, Q4 2024 · 4 Mar 2025 · NI-D9FB312
Earnings call, Q4 2024 ↗
11 Mar 2022
NRR144%

Net revenue retention (Top 25 customers): 144% (FY2021) — “In 2021, we achieve dollar-based net revenue retention of 144% for our top 25 customers”

— Mark Locke, Chief Executive Officer (CEO), Genius Sports Limited · Earnings call, Q4 2021 · 11 Mar 2022 · NI-E37BC38
Earnings call, Q4 2021 ↗
8 Sep 2021
Retention

Genius Sports secures NFL partnership with WynnBET to provide official sports data supporting long-term customer retention in sports betting.

— reported by valdostadailytimes.com · 8 Sep 2021 · NI-E573BFB
valdostadailytimes.com ↗
4 May 2021
Retention

Genius Sports acquires FanHub to increase fan engagement and customer retention through gaming.

— reported by businessinsider.com · 4 May 2021 · NI-8BFAE84
businessinsider.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.