Genius Sports Limited
geniussports.com ↗In their words
“Net revenue retention remains in the 120% to 130% range across our Sportsbook customers year after year”
“In 2021, we achieve dollar-based net revenue retention of 144% for our top 25 customers”
“Genius Sports reported net revenue retention remains in the 120% to 130% range in Q1.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (7)
Genius Sports reported net revenue retention remains in the 120% to 130% range in Q1.
Net revenue retention (Sportsbook customers): 125% — “Net revenue retention remains in the 120% to 130% range across our Sportsbook customers year after year”
Net revenue retention (Top 10 U.S. customers): 163% (FY2024) — “net revenue retention was 163% in 2024. Top 10 U.S. customers”
Net revenue retention (Top 25 global customers): 146% (FY2024) — “our 2024 net revenue retention was 146% for our Top 25 global customers”
Net revenue retention (Top 25 customers): 144% (FY2021) — “In 2021, we achieve dollar-based net revenue retention of 144% for our top 25 customers”
Genius Sports secures NFL partnership with WynnBET to provide official sports data supporting long-term customer retention in sports betting.
Genius Sports acquires FanHub to increase fan engagement and customer retention through gaming.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.

