General Electric Company
geaerospace.com ↗In their words
“Achieved year-to-date client retention rate of 89% at GE Insurance Solutions in an increasingly competitive market.”
“Our leadership in technology is giving us the edge in winning big orders; our customer focus with Net Promoter Score (NPS) and Lean is expanding our businesses’ market shares; and Imagination Breakthroughs are creating a pipeline of incremental revenue…”
NPS disclosures (1)
Our leadership in technology is giving us the edge in winning big orders; our customer focus with Net Promoter Score (NPS) and Lean is expanding our businesses’ market shares; and Imagination Breakthroughs are creating a pipeline of incremental revenue…
Retention disclosures (1)
Retention rate (GE Insurance Solutions): 89% (YTD 2005) — “Achieved year-to-date client retention rate of 89% at GE Insurance Solutions in an increasingly competitive market.”
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.