GCash
gcash.com ↗In their words
“GCash leads Philippines fintech revolution with highest Net Promoter Score (+84) and 97% app retention rates demonstrating user trust.”
“GCash boasts an impressive average Net Promoter Score of 90.8, outperforming global tech giants and reflecting record-high brand equity, loyalty, and trust.”
“GCash has achieved an exceptional 92% net promoter score, reflecting widespread app usage and user trust in Asia-Pacific.”
Disclosed NPS over time
Every Net Promoter Score GCash has published, by date.
NPS disclosures (6)
GCash leads Philippines fintech revolution with highest Net Promoter Score (+84) and 97% app retention rates demonstrating user trust.
GCash boasts an impressive average Net Promoter Score of 90.8, outperforming global tech giants and reflecting record-high brand equity, loyalty, and trust.
GCash has achieved an exceptional 92% net promoter score, reflecting widespread app usage and user trust in Asia-Pacific.
GCash achieved a 92% Net Promoter Score in December 2023, positioning it as a highly recommended and trusted brand in the Philippines.
GCash reports best-in-class net promoter score of 83.9% at Mobile World Congress, supporting financial inclusion story.
GCash improved its net promoter score from 63% in January 2021 to 75% in March 2021 supporting exponential customer growth.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.