GATX Corporation
gatx.com ↗In their words
“The renewal success rate was 79.1%, and we continue to achieve lease rate increases while extending term.”
“GATX Rail North America's fleet utilization remained high at 98.9%.”
“And our renewal success rate was strong at 84.2%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (24)
GATX Corporation reported a renewal success rate of 82.6% with a 54-month average renewal term, reflecting strong customer lease retention.
Retention rate (GATX Rail North America): 79.1% (Q1 2026) — “The renewal success rate was 79.1%, and we continue to achieve lease rate increases while extending term.”
Retention rate (GATX Rail North America): 98.9% (Q3 2025) — “GATX Rail North America's fleet utilization remained high at 98.9%.”
Retention rate (GATX Rail North America): 84.2% (Q2 2025) — “And our renewal success rate was strong at 84.2%.”
Retention rate (GATX Rail North America): 85.1% (Q1 2025) — “the renewal success rate was strong at 85.1%.”
Retention rate (Rail North America): 82% (Q3 2024) — “our renewal success rate remained high at 82% in the quarter.”
Retention rate (GATX Rail North America): 84.1% (Q2 2024) — “our renewal success rate was strong at 84.1%.”
Retention rate (GATX Rail North America): 83.4% (Q1 2024) — “Our renewal success rate also remained very high at 83.4%.”
Retention rate (Rail North America): 84% (Q3 2023) — “Our renewal success rate remained very high at nearly 84% in the quarter.”
Retention rate (Rail North America): 85.3% (Q2 2023) — “our renewal success rate was 85.3% which is reflective of the continued strong demand for our existing fleet in North America.”
Retention rate (Rail North America): 77.9% (Q1 2023) — “the renewal success rate was 77.9%, reflecting continued strong demand for railcars currently in our fleet.”
Retention rate (Rail North America): 87.2% (Q3 2022) — “a renewal success rate was 87.2%, reflective of the continued strong demand for rail cars across our fleet.”
Retention rate (Rail North America): 87.7% (Q2 2022) — “our renewal success rate was 87.7%, reflective of continued strong demand for the majority of car types within our fleet.”
Retention rate (Rail North America): 80% (Q1 2022) — “our renewal success rate was 80%.”
Retention rate (Rail North America): 84% (Q3 2021) — “our renewal success rate was 84%, reflective of the strong execution by our commercial team as well as gradually improving demand for most car type.”
Retention rate (Rail North America): 77.7% (Q1 2021) — “our renewal success rate was 77.7%.”
Retention rate (Rail North America): 58.1% (Q3 2020) — “renewal success rate was 58.1%”
Retention rate (Rail North America): 71.8% (Q2 2020) — “renewal success rate was 71.8%”
Retention rate (Rail North America): 74.6% (Q1 2020) — “renewal success rate was 74.6%”
Retention rate (Rail North America): 75.2% (Q3 2019) — “Our renewal success rate was 75.2%”
Retention rate (Rail North America): 85.3% (Q2 2019) — “al success rate was 85.3%”
Retention rate (Rail North America): 83.6% (Q1 2019) — “our renewal success rate was 83.6%”
Retention rate (Rail North America): 82.9% (Q3 2018) — “our renewal success rate was 82.9%”
Retention rate (Rail North America): 78.6% (Q2 2018) — “renewal success rate increasing to 78.6%”
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.