Functionary
functionary.co ↗In their words
“The Functionary reports NPS of 74, 98% client retention, and 97% service-level agreement delivery as it ranks No. 2,002 on Inc. 5000.”
“Functionary reports a remarkable 98% client retention rate resulting from shared responsibility and commitment to client success.”
NPS disclosures (1)
The Functionary reports NPS of 74, 98% client retention, and 97% service-level agreement delivery as it ranks No. 2,002 on Inc. 5000.
Retention disclosures (1)
Functionary reports a remarkable 98% client retention rate resulting from shared responsibility and commitment to client success.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.