Fujitsu
fujitsu.com ↗In their words
“Fujitsu transforms its CX approach by conducting ongoing Net Promoter Score surveys and customer engagement.”
“Fujitsu reports Customer NPS increased 2.3 points in FY2022 as part of management performance direction.”
NPS disclosures (2)
Fujitsu transforms its CX approach by conducting ongoing Net Promoter Score surveys and customer engagement.
Fujitsu reports Customer NPS increased 2.3 points in FY2022 as part of management performance direction.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.