Franklin Resources, Inc.
franklintempleton.com ↗In their words
“Fiduciary continues to stand out with a client retention rate of about 98%”
“It has impressive client retention rate of approximately 98%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate (Fiduciary Trust (Wealth Management)): 98% (FY2025) — “Fiduciary continues to stand out with a client retention rate of about 98%”
Retention rate (Fiduciary Trust (Wealth Management)): 98% (FY2024) — “It has impressive client retention rate of approximately 98%”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.