In their words
“Monthly churn rate of under 10%”
“Fox launches research products including Net Promoter Score as part of a suite of business intelligence tools.”
NPS disclosures (1)
Fox launches research products including Net Promoter Score as part of a suite of business intelligence tools.
Retention disclosures (1)
Churn (FOX Nation): 10% (monthly, FY2020) — “monthly churn rate of under 10%”
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.