Foundever
foundever.com ↗In their words
“Foundever wins APAC Stevies awards; HR team's DEI initiatives drove significant increase in eNPS to 20.5.”
“Broadband provider grows voice and chat NPS through Foundever partnership while improving customer satisfaction without sacrificing speed.”
“U.S. telecoms provider surpasses customer retention targets using Foundever's retention operations design.”
NPS disclosures (3)
Broadband provider grows voice and chat NPS through Foundever partnership while improving customer satisfaction without sacrificing speed.
Foundever wins APAC Stevies awards; HR team's DEI initiatives drove significant increase in eNPS to 20.5.
Foundever wins APAC Stevies for workplace diversity initiatives, driven by significant eNPS increase.
Retention disclosures (4)
U.S. telecoms provider surpasses customer retention targets using Foundever's retention operations design.
Foundever positioned as a Leader in NelsonHall Conversational Commerce evaluation, with specific capability in customer retention.
Foundever offers outsourced customer care solutions that strengthen customer loyalty and boost customer retention.
Foundever highlights strategies to strengthen CX and customer retention for healthcare brands.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.