Verticals / Retail & e-commerce / Forever 21
Forever 21
forever21.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2018
Years covered
1 entries in all
In their words
“Forever 21 invests in DailyLook online styling service, recognizing customer retention as essential for subscription services.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
2 Oct 2018
Retention
Forever 21 invests in DailyLook online styling service, recognizing customer retention as essential for subscription services.
— reported by retaildive.com · 2 Oct 2018 · NI-A3C77CE
retaildive.com ↗Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.