NPS Intelligence (beta)

NPS The HCC Committee established NPS targets for the NEOs. NPS is a metric used to measure customer experience and predict future business growth.

…subject to the provisions of Section 422 of the IRC Notice Notice of Internet Availability of Proxy Materials NPS Net Promoter Score NYSE New York Stock Exchange PCAOB Public Company Accounting Oversight Board PEO Principal Executive Officer PSU…

…U NRIVALE D BR AN D COMMUNITY CONNECTION Job Creator And Career Starter +90% Of Field Team Members Are POC NPS ~90 TRUSTED EXPERTS Striper Teams Who Are True Sneakerheads NPS ~90 EQUITY WITH TEENS The ONLY 3rd party retailer recognized as a FAVORITE…

NPS The Human Capital Committee established NPS targets for the NEOs. NPS is a metric used to measure customer experience and predict future business growth.

Customer focus also remained a key component of the Annual Incentive Plan with Net Promoter Score (“NPS”) confirmed as the metric to evaluate the customer experience.

Talwar and Martin, (c) 20% on the Company’s Net Promoter Score (“NPS”) for Messrs. Johnson and Gray, and (d) 20% on division NPS for Messrs.

Our actions were well-received, as reflected in meaningful improvement across key metrics, including overall customer satisfaction, net promoter scores, and customer identification.

Foot Locker relaunched its FLX rewards program to increase customer loyalty and retention.

Foot Locker is deepening investments in CRM and loyalty programmes to strengthen customer retention and relationships.