FNB Namibia
In their words
“FNB Namibia achieved an NPS of 41, above the banking industry average of 31.”
“FNB Namibia achieved a Net Promoter Score of 41 as part of its customer contact centre expansion.”
Disclosed NPS over time
Every Net Promoter Score FNB Namibia has published, by date.
NPS disclosures (2)
FNB Namibia achieved an NPS of 41, above the banking industry average of 31.
FNB Namibia achieved a Net Promoter Score of 41 as part of its customer contact centre expansion.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.